Stopped in as I needed a part waited a while as the one fellow there waited on some others. After 10 minutes of waiting it was evident that they were just visiting. I approached the counter waited a while more for help but was completely ignored as he continued onto another story. I love Yamahas but I will never go back to this dealer. They have no interest in customer service.
THIS GUY IS A LIAR!!!!!!!!!!!! Steve is the liar that I'm talking about. He did a great job replacing the motor. He said he would keep it under 3000 because it was a used motor that he was replacing. I need this car to travel long distances to school and back. This car NEEDS to be safe. Long story short, this costed me 3200, which is MUCH more than the new rebuilt engine that he first quoted me....REALLY??? he did about half the work that he promised me (most of it which I didn't even OK), my dad noticed all this when we took it home and put it on a lift. I SPECIFICALLY told him that the FRONT brakes and rotors had just been replaced two weeks prior to the engine going bad. We told him he only had to replace the REAR breaks.... And what does he do? Replaces the front (new) brakes anyway, and left my rear uninspectable rotors and pads without replacing them. Now the department of motor vehicles wants to know why Steve inspected my car without sufficient rear breaks, rotors, and why he inspected the car with last year's worn out snow tires? Please.....if you're dealing with this guy get it in writing. Good luck with the DMV Steve!! I WILL NEVER DEAL WITH YOU AGAIN and I will be SURE to spread this message with ANYONE thinking of doing business with you. I wish I could give you negative stars as a review. No communication at all. Not to mention he replaced the rear pivot bushings that I never OK'D. He replaced a front wheel bearing that I never discussed with him. The rear struts were replaced...again without me knowing. And he SAYS he put on new front brake rotors and pads...which is a big lie....I have the receipt from Ethan Allen Mobile on North Ave in Burlington Vermont. Ive tried to reach him several times to discuss this...no answer and he never called back. Nobody likes liars!!!
Very helpful and I love my car... I will go back again.
We bought a Subaru Outback here--great service and they gave us a great deal on our car. We heard about them from friends from Boston (formerly Vermont) who were considering coming up just to buy from them.
Auto Creek is a US Car Dealer based in Ferrisburgh, Vermont. Auto Creek is located at 6560 US-7, North Ferrisburgh, VT 05473, USA.
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